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Uncommon service: how to win by putting customers at the core of your business / by Frances Frei and Anne Morriss
Material type:
TextPublication details: Boston; Harvard Business Review press; 2012Description: 247pISBN: - 9781422133316
- 658.812 FRE
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
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Gandhi Smriti Library | 658.812 FRE (Browse shelf(Opens below)) | Available | 150732 |
Total holds: 0
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| 658.812 CRA Customer is king : how to exceed their expectations | 658.812 DRU 3rd ed Five most important questions | 658.812 DRU 3rd ed. Five most important question | 658.812 FRE Uncommon service: how to win by putting customers at the core of your business / by Frances Frei and Anne Morriss | 658.812 GHO Strategies for growth: help your business move up the ladder | 658.812 GUL Reorganize for resilience | 658.812 GUR Organisational Schizophrenia: impact on customer service quality |
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