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Uncommon service: how to win by putting customers at the core of your business / by Frances Frei and Anne Morriss

"Frei, Frances"

Uncommon service: how to win by putting customers at the core of your business / by Frances Frei and Anne Morriss - Boston Harvard Business Review press 2012 - 247p.

ISBN: 9781422133316

Subjects--Topical Terms:
Customer relations

Dewey Class. No.: 658.812 FRE

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