Handbook on the working of Ministry of Parliamentary affairs

By:

Agnihotri, V. K. (ed.)

Material type: Text

TextPublication details: New Delhi; Concept Publishing; 2004Description: 570pISBN:

9788180691959

Subject(s):

DDC classification:

CS 328.10202 HAN

Summary: This Handbook of the Ministry of Parliamentary Affairs has been designed to achieve two main objectives. In the first place, it is expected that detailed documentation of various processes for which the Ministry is responsible, along with precedents and checklists, should enable provisioning of error-free services to our valued clients. It is a small first step in the direction of the ultimate goal of ISO certification and delivering quality services with the assurance of zero-defect. The second objective is to get over the usual and now familiar dealing-hand-is-not-available syndrome in government offices. Often the work of a Ministry or Department comes to an embarrassing halt because of the non-availability of an individual. Important decisions have to be postponed till the person becomes available to put up the necessary papers.

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Books	Gandhi Smriti Library	CS 328.10202 HAN (Browse shelf(Opens below))	Available		79572

Total holds: 0

This Handbook of the Ministry of Parliamentary Affairs has been designed to achieve two main objectives. In the first place, it is expected that detailed documentation of various processes for which the Ministry is responsible, along with precedents and checklists, should enable provisioning of error-free services to our valued clients. It is a small first step in the direction of the ultimate goal of ISO certification and delivering quality services with the assurance of zero-defect. The second objective is to get over the usual and now familiar dealing-hand-is-not-available syndrome in government offices. Often the work of a Ministry or Department comes to an embarrassing halt because of the non-availability of an individual. Important decisions have to be postponed till the person becomes available to put up the necessary papers.

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