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		Customer relationship management/by V. Kumar and by "Kumar, V." Barcode: 94366. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey ; John wiley ; 2006 Availability: Items available for loan: Gandhi Smriti Library (1)Call number: 658.812 KUM. Place hold Add to cart (remove)
		Customer connections: new strategies for growth / by Robert E. Wayland and Paul M. Cole by "Wayland," Barcode: 150065. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston ; Harvard Business School Press ; 1997 Availability: Items available for loan: Gandhi Smriti Library (1)Call number: 658.812 WAY. Place hold Add to cart (remove)
		Harvard business review on increasing customer loyalty by Harvard Business Review Barcode: 150361. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston ; Harvard Business Review press ; 2011 Availability: Items available for loan: Gandhi Smriti Library (1)Call number: 658.8343 HAR. Place hold Add to cart (remove)
		Ultimate question 2.0: how net promoter companies thrive in a customer driven world by "Reichheld, Fred" Barcode: 150389. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston ; Harvard Business Review press ; 2011 Availability: Items available for loan: Gandhi Smriti Library (1)Call number: 658.872 REI. Place hold Add to cart (remove)
		Quest for loyalty / edited by Frederick F Reichheld by "Reichheld, Frederick F. (ed.)" Barcode: 150467. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston ; Harvard Business School Press ; 1996 Availability: Items available for loan: Gandhi Smriti Library (1)Call number: 658.812 QUE. Place hold Add to cart (remove)
		Uncommon service: how to win by putting customers at the core of your business / by Frances Frei and Anne Morriss by "Frei, Frances" Barcode: 150732. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston ; Harvard Business Review press ; 2012 Availability: Items available for loan: Gandhi Smriti Library (1)Call number: 658.812 FRE. Place hold Add to cart (remove)
		Intention economy: when customers take charge by "Searls, Doc" Barcode: 150818. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston ; Harvard Business Review Press ; 2012 Availability: Items available for loan: Gandhi Smriti Library (1)Call number: 658.8342 SEA. Place hold Add to cart (remove)
		Customer in the boardroom? crafting customer-based business strategy by "Bijapurkar, Rama" Barcode: 150912. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi ; Sage ; 2012 Availability: Items available for loan: Gandhi Smriti Library (1)Call number: 658.4012 BIJ. Place hold Add to cart (remove)
		Connecting with your customers Barcode: 151177. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston ; Harvard Business School Press ; 2006 Availability: Items available for loan: Gandhi Smriti Library (1)Call number: 658.4 RES. Place hold Add to cart (remove)
		Focusing on your customer: expert solutions to everyday challenges Barcode: 151198. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston: Harvard Business School ; 2011 Availability: Items available for loan: Gandhi Smriti Library (1)Call number: 658.4 POC. Place hold Add to cart (remove)
		"Profitable customer engagement: concept, meterics and strategies" by "Kumar, V" Barcode: 171415. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi ; Sage ; 2013 Availability: Items available for loan: Gandhi Smriti Library (1)Call number: 658.812 KUM. Place hold Add to cart (remove)
		Harvard business review on customer relationship management Barcode: 131946. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston ; Harvard Business School Publishing ; 2001 Availability: Items available for loan: Gandhi Smriti Library (1)Call number: 658 HAR. Place hold Add to cart (remove)
		Icecream maker by "Choudhary, Subir" Barcode: 143407. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bhopal ; Manjul Publishing House ; 2007 Availability: Items available for loan: Gandhi Smriti Library (1)Call number: H 658.562 CHO. Place hold Add to cart (remove)
		Ultimate question 2.0 by "Reichheld, Fred" Barcode: 149938. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston ; Harvard Business School Press ; 2011 Availability: Items available for loan: Gandhi Smriti Library (1)Call number: 658.872 REI. Place hold Add to cart (remove)
		Customer relationship management : how to turn a good business into a great one by "Phelps,Graham Roberts" Barcode: 170252. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi ; Viva Books ; 2004 Availability: Items available for loan: Gandhi Smriti Library (1)Call number: 658.812 PHE. Place hold Add to cart (remove)

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