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Management in service industries/ edited by Peter Jones

By: Material type: TextTextPublication details: London; Pitman; 1989Description: 326 pISBN:
  • 273029533
Subject(s): DDC classification:
  • 338.4 MAN
Summary: This book has three key objectives: To review current approaches to the management of services; To evaluate techniques, procedures and system available to managers in the service industries; To identify characteristics of different sectors of the services industry and to analyse the impact these have on service operations. Management in service Industries is suitable both for students on specialised service industry courses including courses in financial services, leisure, tourism, and retailing and for students on Business studies degrees and diplomas taking electives in service industry subjects. It will also be of interest to all those currently working in this fast developing and international economic sector.
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Item type Current library Call number Status Date due Barcode Item holds
Books Books Gandhi Smriti Library 338.4 MAN (Browse shelf(Opens below)) Available 51781
Total holds: 0

This book has three key objectives: To review current approaches to the management of services; To evaluate techniques, procedures and system available to managers in the service industries; To identify characteristics of different sectors of the services industry and to analyse the impact these have on service operations.
Management in service Industries is suitable both for students on specialised service industry courses including courses in financial services, leisure, tourism, and retailing and for students on Business studies degrees and diplomas taking electives in service industry subjects. It will also be of interest to all those currently working in this fast developing and international economic sector.

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