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Crucial conversations: Tools for talking when stakes are high

By: Material type: TextTextPublication details: United States McGraw-Hill 2022Description: 296 pISBN:
  • 9780071401944
Subject(s): DDC classification:
  • 153.6 CRU
Summary: Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.
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Item type Current library Call number Status Date due Barcode Item holds
Books Books Gandhi Smriti Library 153.6 CRU (Browse shelf(Opens below)) Available 179059
Total holds: 0

Learn how to keep your cool and get the results you want when emotions flare.

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.

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