Quality management in government: theory and practice

By:

Agnihotri, V. K.(ed.)

Material type: Text

TextPublication details: New Delhi; Allied; 2003Description: 201pISBN:

8177645161

Subject(s):

Total Quality Management

DDC classification:

CS 658.562

Summary: Quality as a concept has been widely used in the private sector for improving the performance of organizations. In its initial stages it was applied only to the manu facturing sector, but subsequently it spread to the service sector.

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Books	Gandhi Smriti Library	CS 658.562 (Browse shelf(Opens below))	Available		88044

Total holds: 0

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Quality as a concept has been widely used in the private sector for improving the performance of organizations. In its initial stages it was applied only to the manu facturing sector, but subsequently it spread to the service sector.

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