Transactional awareness

We use the term' 'use" of the book rather than reading or study, since it is intended to stimulate action. Of course, it is intended to be eminently readable, hopefully thoroughly engrossing and delightful ... but if that is all it is we will have missed our purpose.
You, the reader, should be actively taking part with us in an analysis of the situations as they occur in the book. Using the Awareness Format for each situational dialogue will be a valuable exercise in applying the concepts ofT A to actual situations.
The material offered herein lends itself to classroom work and to seminar applications, using the same approach on a group level.
Each situational dialogue is a chapter in the book, structured as follows:
1. Statement of the situation, including subject, initiator, point of view, and result desired.
2. Original dialogue, without Transactional Analysis insight.
3. Analysis of the dialogue in TA terms.
4. Awareness Format applied to the dialogue.
5. Improved dialogue, after TA adjustments.
6. Awareness Format for application to the reader's own situation.
Each subject represents a situation that is commonly faced in the business world each day. They are all interpersonal communications efforts, some between peers, some between client and salesperson, others between various levels of management and employees.