Exit, Voice and Loyalty: Responses to Decline in Firms, Organization and States (Record no. 345932)

MARC details
000 -LEADER
fixed length control field 01742nam a22001937a 4500
003 - CONTROL NUMBER IDENTIFIER
control field 0
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20211228203828.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780674276604
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 302.35 HIR
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Hirschman, Albert O.
245 ## - TITLE STATEMENT
Title Exit, Voice and Loyalty: Responses to Decline in Firms, Organization and States
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Cambridge
Name of publisher, distributor, etc. Harvard University Press
Date of publication, distribution, etc. 1970
300 ## - PHYSICAL DESCRIPTION
Extent 162
520 ## - SUMMARY, ETC.
Summary, etc. An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.” The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.<br/><br/>The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, “having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of ‘unhappy’ top officials to resign over Vietnam, I decided to let myself go a little.”
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Loyalty
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Dissenters
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Organizational sociology
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
  Not Missing Not Damaged   Gandhi Smriti Library Gandhi Smriti Library 2021-12-28   302.35 HIR 158948 2021-12-28 2021-12-28 Books

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