Grit, Guts and Gumption driving change in a state- owned giant (Record no. 229395)

MARC details
000 -LEADER
fixed length control field 01665nam a2200217Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20220504164126.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 200208s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780670085002
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 332.1 CHA
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Chakrabarti, Rajesh
245 #0 - TITLE STATEMENT
Title Grit, Guts and Gumption driving change in a state- owned giant
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. Penguin books
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2010
300 ## - PHYSICAL DESCRIPTION
Extent 234 p.
365 ## - TRADE PRICE
Price amount 9000
365 ## - TRADE PRICE
Unit of pricing RS
520 ## - SUMMARY, ETC.
Summary, etc. This resurgence of the State Bank of India (SBI) from a laid-back incumbent under threat from private players to a customer-oriented competitive organization that has outperformed rivals despite several constraints. The leadership at SBI succeeded in reshaping perspectives and profitability at the bank, which employs a staggering 200.000 people, notwithstanding salary restrictions and regulatory bottlenecks. Wh the primary thrust was on changing employee attitude towards their own organization and, of course, its customers. the transformation exercise was broad based, encompassing fundamental changes in technology, processes and business-mix alike. In about three years beginning 2006, SBI not only defended its own lair against the slege of younger. leaner, meaner rivals, but actually took the battle to the attackers' domains. SBI's size and setting make the story an inspiring example to other organizations, particularly in the public sector.<br/><br/>Written in a fiuld and engaging style, and backed by facts, figures, analysis and anecdotes. the book challenges several stereotypes and dogmas common in today's management circies.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Banks and banking
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Source of classification or shelving scheme Dewey Decimal Classification
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
  Not Missing Not Damaged   Gandhi Smriti Library Gandhi Smriti Library   2020-02-08 9000.00   332.1 CHA 146213 2020-02-08 9000.00 2020-02-08 Books

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