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Ultimate question 2.0: how net promoter companies thrive in a customer driven world

"Reichheld, Fred"

Ultimate question 2.0: how net promoter companies thrive in a customer driven world - Boston Harvard Business Review press 2011 - 290p.

ISBN: 9781422173350

Subjects--Topical Terms:
Customer relations

Dewey Class. No.: 658.872 REI

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