Total access: giving customers what they want in an anytime, anywhere world
"McKenna,"
"Total access: giving customers what they want in an anytime, anywhere world" - Boston Harvard Business School Press 2002 - 250p.
9781578512447
Customer services
658.812 McK
"Total access: giving customers what they want in an anytime, anywhere world" - Boston Harvard Business School Press 2002 - 250p.
9781578512447
Customer services
658.812 McK