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Simply better: winning and keeping customers by delivering what matters most / by Patrick Barwise and Sean Meehan

"Barwise, Patrick"

Simply better: winning and keeping customers by delivering what matters most / by Patrick Barwise and Sean Meehan - Boston Harvard Business School Press 2004 - 216p.

ISBN: 9780875843988

Subjects--Topical Terms:
Customer satisfaction-Evaluation

Dewey Class. No.: 658.812 BAR

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