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Customer connections: new strategies for growth / by Robert E. Wayland and Paul M. Cole

"Wayland,"

Customer connections: new strategies for growth / by Robert E. Wayland and Paul M. Cole - Boston Harvard Business School Press 1997 - 265p.

ISBN: 9780875847993

Subjects--Topical Terms:
Customer relations

Dewey Class. No.: 658.812 WAY

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