000 00491nam a2200193Ia 4500
008 200204s9999 xx 000 0 und d
020 _a9788178798788
082 _a658.4058 ANA
100 _a"Anandkumar, V"
245 0 _aBusiness process outsourcing: Oh! BPO-structure and chaos fun and agony
260 _aLos Angeles
260 _bResponse
260 _c2008
300 _a218p.
365 _b 195.00
365 _dRS
650 _aOffshore outsourcing-India
942 _cBK
999 _c81806
_d81806