000 00437nam a2200193Ia 4500
008 200204s9999 xx 000 0 und d
020 _a9780195667585
082 _a658 APT
100 _a"Apte, Govind"
245 0 _aServices marketing
260 _aNew Delhi
260 _bOxford University Press
260 _c2005
300 _a440p.
365 _b 235.00
365 _dRS
650 _aService management
942 _cBK
999 _c75927
_d75927