000 00457nam a2200193Ia 4500
008 200204s9999 xx 000 0 und d
020 _a9788170999249
082 _a658.8342 PUR
100 _a"Purohit, H. C"
245 0 _aConsumer satisfaction and complaining behaviour
260 _aNew Delhi
260 _bMittal
260 _c2004
300 _a99p.
365 _b 195.00
365 _dRS
650 _aConsumer satisfaction
942 _cBK
999 _c74042
_d74042