000 00519nam a2200205Ia 4500
008 200204s9999 xx 000 0 und d
020 _a9788129700278
082 _a658 SER 2nd ed.
100 _a"Haksever, Cengiz"
245 0 _aService management and operations / by Cengiz Haksever...[et al. ]
250 _a2nd
260 _aDelhi
260 _bPearson education( Singapore)
260 _c2003
300 _a584p.
365 _b 375.00
365 _dRS
650 _aService management
942 _cBK
999 _c72130
_d72130