000 01261nam a2200217Ia 4500
999 _c71861
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008 200204s9999 xx 000 0 und d
020 _a9788180520051
082 _a153.93 LYN
100 _a"Lynn, Adele B"
245 0 _a50 activities for developing emotional intelligence
260 _aNew Delhi
260 _bAne Books
260 _c2003
300 _a299p.
365 _b 795.00
365 _dRS
520 _aA collection of activities perfect for skill-building on self-awareness and control, empathy, social expertness, personal influence, mastery of vision and more. Emotional Intelligence explains why, despite equal intellectual capacity, training, or experience, some people excel while others of the same caliber lag behind. Certain competencies are found repeatedly in high performers at all levels, from customer service representatives to CEOs. As trainers we must find ways to build these talents labeled EQ (emotional intelligence quotient). The 50 reproducible activities in this resource book focus on developing the following set of talents: self-awareness and control, empathy, social expertness, personal influence, and mastery of vision.
650 _aEmotional intelligence
942 _cB
_2ddc