| 000 | 00438nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 200204s9999 xx 000 0 und d | ||
| 020 | _a8173914532 | ||
| 082 | _a351.001 SHA | ||
| 100 | _a"Sharma,Arvind K." | ||
| 245 | 0 | _aInducing client-focus in bureaucracy: the citizen's charters in India | |
| 260 | _aNew Delhi | ||
| 260 | _bKanishka | ||
| 260 | _c2002 | ||
| 300 | _a243p. | ||
| 650 | _aCitizen's charters-India | ||
| 942 | _cBK | ||
| 999 |
_c70602 _d70602 |
||