000 00760nam a2200193Ia 4500
999 _c70457
_d70457
005 20220111214655.0
008 200204s9999 xx 000 0 und d
020 _a9780071364317
082 _a303.62 DAN
100 _aDana,Daniel
245 0 _aConflict resolution
_bMediation Tools for Everyday Worklife
260 _aNew Delhi
260 _bMcGraw-Hill
260 _c2001
300 _a169p.
520 _aSuccessful management depends on the ability to quickly and effectively manage conflicts. "Conflict Resolution" includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.
650 _aConflict managment
942 _cB
_2ddc