| 000 | 01164nam a2200205Ia 4500 | ||
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| 999 |
_c70456 _d70456 |
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| 005 | 20220115210703.0 | ||
| 008 | 200204s9999 xx 000 0 und d | ||
| 020 | _a9780787902483 | ||
| 082 | _a303.62 MOO 2nd ed. | ||
| 100 | _aMoore, Christopher W. | ||
| 245 | 0 |
_aMediation process _bPractical strategies for resolving conflict |
|
| 250 | _a2nd ed. | ||
| 260 | _aSan-Francisco | ||
| 260 | _bJossey-Bass | ||
| 260 | _c1996 | ||
| 300 | _a430p. | ||
| 520 | _aIn this long–awaited, expanded edition, mediation Expert Christopher Moore presents a detailed, step–by–step account of how to use mediation to resolve conflicts of all kinds. Packed with real–life examples, it illustrates how to resolve even the most difficult disputes, showing what to do when strong emotions are involved, communication is poor, hidden agAndas sidetrack negotiations, and deadlocks occur. Addresses some of the day′s most pressing mediation issues involving commercial, legal, family, divorce, labor/management, discrimination, home/school, multiethnic, and community disputes, as well as international negotiation. | ||
| 650 | _aConflict managment | ||
| 942 |
_cB _2ddc |
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