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020 _a9780674048133
082 _a302.3 RAI
100 _aRaiffa, Howard
245 0 _aArt and Science of Negotiation
260 _aLondon
260 _bHarvard University Press
260 _c1982
300 _a373p.
520 _aAlthough it is a sophisticated self-help book―directed to the lawyer, labor arbitrator, business executive, college dean, diplomat―it is not cynical or Machiavellian: Raiffa emphasizes problems and situations where, with the kinds of skills he aims to develop, disputants can achieve results that are beneficial to all parties concerned. Indeed, he argues that the popular “zero-sum” way of thinking, according to which one side must lose if the other wins, often makes both sides worse off than they would be when bargaining for joint mutual gains. Using a vast array of specific cases and clear, helpful diagrams, Raiffa not only elucidates the step-by-step processes of negotiation but also translates this deeper understanding into practical guidelines for negotiators and “intervenors.” He examines the mechanics of negotiation in imaginative fashion, drawing on his extensive background in game theory and decision analysis, on his quarter-century of teaching nonspecialists in schools of business and public policy, on his personal experiences as director of an international institute dealing with East/West problems, and on the results of simulated negotiation exercises with hundreds of participants.
650 _aNegotate
942 _cB
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