000 00440nam a2200169Ia 4500
008 200204s9999 xx 000 0 und d
020 _a9780873894289
082 _a658.562 CAR
100 _a"Cartin,T J"
245 0 _aPrinciples and practices of organizational performance excellence
260 _aWisconsin
260 _bASQ Quality Press
260 _c1999
300 _a334p.
650 _aTotal quality management
942 _cBK
999 _c69909
_d69909