000 00457nam a2200169Ia 4500
008 200204s9999 xx 000 0 und d
020 _a9780873894661
082 _a658.4013 AND
100 _a"Andersen,Bjorn"
245 0 _aRoot cause analysis ; simplified tools and techniques / by Bjoran
260 _a"Milwaukee,Wisconsin"
260 _bASQ Quality Press
260 _c2000
300 _a155p.
650 _aTotal quality management
942 _cBK
999 _c69904
_d69904