000 00398nam a2200169Ia 4500
008 200204s9999 xx 000 0 und d
082 _a658.562 SWI 2nd ed
100 _a"Switt, J. A."
245 0 _aPrinciples of total quality
250 _a2nd ed.
260 _aFlorida
260 _bLucie Press
260 _c1998
300 _a426 p.
650 _aTotal quality management
942 _cBK
999 _c66029
_d66029