| 000 | 00375nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 200204s9999 xx 000 0 und d | ||
| 082 | _a658.562 ASH | ||
| 100 | _a"Asher, Mike" | ||
| 245 | 0 | _aManaging quality in the service sector | |
| 260 | _aLondon | ||
| 260 | _bKogan Page | ||
| 260 | _c1996 | ||
| 300 | _a222 p. | ||
| 650 | _aTotal quality management | ||
| 942 | _cBK | ||
| 999 |
_c65124 _d65124 |
||