000 00397nam a2200157Ia 4500
008 200204s9999 xx 000 0 und d
082 _a658.562 SHE
100 _a"Shearer, Clive"
245 0 _aPractical condinous improvement for professional service
260 _aNew Delhi
260 _bTata Mc Graw Hill
260 _c1996
300 _a312 p.
650 _aQuality control
942 _cBK
999 _c64434
_d64434