000			00358nam a2200157Ia 4500
008			200204s9999 xx 000 0 und d
082			_a658.562 SAD
100			_a"Sadgrove, Kit"
245		0	_aMaking TQM work
260			_aNew Delhi
260			_bKogan Page
260			_c1996
300			_a122 p.-
650			_aTotal quality management
942			_cBK
999			_c64161 _d64161