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999 _c346351
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020 _a9780367628925
082 _a338.0640954
_bCIT
100 _aVerma, Neeta (ed.)
245 _aCitizen empowerment through digital transformation in government
260 _aBoca Raton
_bCRC press
_c2022
300 _a267 p.
520 _aTechnological innovations across the globe are bringing profound change to our society. Governments around the world are experiencing and embracing this technology-led shift. New platforms, emerging technologies, customizable products, and changing citizen demand and outlook towards government services are reshaping the whole journey. When it comes to the application of Information and Communication Technologies (ICT) in any sector, the Government of India has emerged as an early adopter of these technologies and has also focused on last-mile delivery of citizen-centric services. Citizen Empowerment through Digital Transformation in Government takes us through the four-decade long transformational journey of various key sectors in India where ICT has played a major role in reimagining government services to citizens across the country. It touches upon the emergence of the National Informatics Centre as a premier technology institution of the Government of India and its collaborative efforts with the Central, State Governments, as well as the District level administration, to deliver best-in-class solutions.
650 _aTechnological innovations--Economic aspects
942 _cB