000 00417nam a2200169Ia 4500
008 200208s9999 xx 000 0 und d
020 _a9780712655231
082 _a658.4052 URY
100 _a"Ury, William"
245 0 _aGetting past no: negotiating with difficult people
260 _aLondon
260 _bRandom House Business
260 _c1991
300 _a161p.
650 _aNegotiation
942 _cB
999 _c176881
_d176881