| 000 | 00419nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 200208s9999 xx 000 0 und d | ||
| 020 | _a9781422103234 | ||
| 082 | _a658.4 RES | ||
| 245 | 0 | _aConnecting with your customers | |
| 260 | _aBoston | ||
| 260 | _bHarvard Business School Press | ||
| 260 | _c2006 | ||
| 300 | _a178p.- | ||
| 365 | _b395 | ||
| 365 | _dRS | ||
| 650 | _aCustomer relations | ||
| 942 | _cB | ||
| 999 |
_c169126 _d169126 |
||