000 | 00463nam a2200181Ia 4500 | ||
---|---|---|---|
008 | 200208s9999 xx 000 0 und d | ||
020 | _a9788132106357 | ||
082 | _a658.4012 BIJ | ||
100 | _a"Bijapurkar, Rama" | ||
245 | 0 | _aCustomer in the boardroom? crafting customer-based business strategy | |
260 | _aNew Delhi | ||
260 | _bSage | ||
260 | _c2012 | ||
300 | _a232p. | ||
365 | _dUSD | ||
650 | _aCustomer relations-Management | ||
942 | _cB | ||
999 |
_c168841 _d168841 |