000 00263nam a2200121Ia 4500
008 200208s9999 xx 000 0 und d
082 _aTQM
245 0 _aTotal Quality Management
245 0 _nv.10(3-5)
260 _aU.K
260 _bRoutledge
942 _cBV
999 _c143067
_d143067