"Cater- Steel , Aileen" <br/><br/>
Information technology governance and service management 

 - Hershey  Information Science Reference  2009 
 - 495p. 
<br/><br/><label>ISBN: </label>9781605660080 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Informetion technology- Management
<br/><br/><label>Dewey Class. No.: </label>004.068 CAT