"Michelli, Dena" <br/><br/>
Assertiveness in a week 

 - 2nd 
 - London  Hodder and Stoughton  1998 
 - 96p. 
<br/><br/> Demarcation between different layers in an organisation no longer prescribes the type of communication permissible. This breakdown in structure means that we have to be equipped to deal confidently with everyone, including the MD.<br/><br/>This book offers you the tools that will enable you to:<br/><br/>Say what you mean when you mean what you say<br/><br/>Develop a winning personal strategy<br/><br/>Build your confidence and self-esteem<br/><br/>Determine how you are perceived. 
<br/><br/><label>ISBN: </label>9780340849422 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Assertiveness
<br/><br/><label>Dewey Class. No.: </label>153.43 MIC 2nd ed