"Endres,Al" <br/><br/>
Implementing Juran's road map for quality leadership ;benchmarks and results 

 - New York  John Wiley & Sons  2000 
 - 218p. 
<br/><br/><label>ISBN: </label>9780471296195 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.4013 END