"Hoyle,David" <br/><br/>
ISO 9000 quality systems handbook 

 - Oxford  ButterWorth Heinemann  1999 
 - 546p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management
<br/><br/><label>Dewey Class. No.: </label>658.5620202 HOY 3rd ed