"Silverman,Lori L" <br/><br/>
Critical shift; the future of quality in organizational performance 

 - Wisconsin  ASQ Quality Press  1998 
 - 294p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality of products-Management
<br/><br/><label>Dewey Class. No.: </label>658.562 SIL