"Townsend, Patrick" <br/><br/>
Quality is everybody's business / by Patrick Townsend and Joan Gebhardt 

 - Banglore  East West Book  1999 
 - 737p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562 TOW