Do it right the first time
- New York John Wiley 1996
- 310 p.
In Do It Right the First Time, world renowned personal improvement guru Gerard Nierenberg shows us just how we can reduce the number of errors we make--both in and out of life and the workplace. Nierenberg's Error Awareness System teaches us how to increase our sensitivity and cut down on the errors we make--and guard against those made by others that affect us. He shows us how to identify the causes of our errors, how to deal with them--and most importantly--how to prevent them from recurring.Packed with real-life examples, discussion questions, checklists,and helpful exercises, Do It Right the First Time covers: * Ways to reduce errors in critical thinking and judgment * Improving memory * Recognizing patterns in error * How managers and supervisors can reduce errors--awareness and action, effective feedback, quality control, with no shame, no blame * Concentration and accuracy--focusing on the job at hand * Clerical errors and what they cost--understanding transportation,omission, insertion, repetition, substitution * How to turn mistakes into benefits