"Gatiss, Gordon F." <br/><br/>
Total quality management : a total quality approach. 

 - London  CASSELL  1996 
 - 158 p. : ill.- 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management skills
<br/><br/><label>Dewey Class. No.: </label>658.562 GAT