01416nam a22001697a 4500003000400000005001700004008004100021020001800062040000600080082001400086100001900100245008600119260003700205300001000242520096100252650003301213OSt20260707153633.0260707b |||||||| |||| 00| 0 eng d a9781035024971 c0 a153.6 ABR aAbrahams, Matt aThink faster, talk smarter: how to speak successfully when you're put on the spot aLondonbMacmillan Businessc2024 a243p. aCommunication is crucial to success in life and business. However, it is not just big speeches that matter: it is also those critical, spur-of-the-moment situations for which we cannot prepare. A prospective client asking unexpected questions during a sales pitch, a teacher singling you out for an answer during a class, a high-pressure meeting with senior executives at work, or even a heartwarming toast to deliver on the spot. All are fraught scenarios that might cause you to freeze up. The pandemic boosted this fear, by stripping the spontaneity from communication during lockdown, and then changing the communication landscape in the years since. Matt Abrahams reveals the secrets to managing these stressful, impromptu circumstances to create and deliver crisp, compelling and calm communication. Think Faster, Talk Smarter is an energetic, engaging resource for anyone who wants to speak out, spread their ideas, and ultimately share their story. a Self-Help for the Workplace