"Gulati, Ranjay" <br/><br/>
Reorganize for resilience 

 - Boston  Harvard Business Press  2010 
 - 270p. 
<br/><br/><label>ISBN: </label>9781422117217 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services
<br/><br/><label>Dewey Class. No.: </label>658.812 GUL