"Hoyle, David" <br/><br/>
Quality management essentials 

 - London  Butterworth-Heinemann  2008 
 - 211p. 
<br/><br/><label>ISBN: </label>9788131217269 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management
<br/><br/><label>Dewey Class. No.: </label>658.562 HOY