"Bazerman, Max H." <br/><br/>
"Predictable surprises : the disasters you should have seen coming, and how to prevent them" 

 - Boston  Harvard Business Press  2004 
 - 319 p. 
<br/><br/><label>ISBN: </label>9781422122878 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Disasters - Prevention
<br/><br/><label>Dewey Class. No.: </label>363.347 BAZ