"Nayar, Vineet" <br/><br/>
"Employees first, customers second: turning conventional management upside down" 

 - Boston  Harvard University Press  2011 
 - 198p. 
<br/><br/><label>ISBN: </label>9781422143872 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management-Employee participation
<br/><br/><label>Dewey Class. No.: </label>658.3152 NAY