Managing difficult interactions: expert solutions to everyday challenges 

 - Boston  Harvard Business School  2008 
 - 84p.- 
<br/><br/><label>ISBN: </label>9781422125083 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management
<br/><br/><label>Dewey Class. No.: </label>658.4 POC