Connecting with your customers 

 - Boston  Harvard Business School Press  2006 
 - 178p.- 
<br/><br/><label>ISBN: </label>9781422103234 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations
<br/><br/><label>Dewey Class. No.: </label>658.4 RES