"Maitland, Iain" <br/><br/>
Make that call! 

 - 2nd ed. 
 - New Delhi  Kogan Page India  2009 
 - 168p.- 
<br/><br/><label>ISBN: </label>9788175544550 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone conversation-Management
<br/><br/><label>Dewey Class. No.: </label>658.452 MAI 2nd ed.